Redefine customer loyalty


Let's establish an expectation of excellence with your customers.

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Who We Are


teleNetwork is the leader in providing contact center and business process outsourcing services to companies who want to create a differentiated customer experience. We design and implement highly successful customer care strategies using a 100% U.S. based workforce for companies in many industries including telecommunications, mobility, cloud, electronic government, eCommerce, software, retail and video. Our team helps organizations identify gaps, streamline processes, develop training and deliver customer experience management solutions for a variety of stages in the customer lifecycle. Our partners have been recognized for the unique and innovative ways that they deliver service to their customers leading to a number of industry awards and consistent brand recognition.

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Mission

Our mission is simple: create customer experiences that lead to better relationships. We believe that putting the customer first and always being accountable is how you gain trust and loyalty. No scripts or robots. Just answers from courteous and knowledgeable professionals who have your customer’s best interest in mind. Partner with teleNetwork and improve your customer experience.

Culture

Our culture is youthful, vibrant and diverse. Much like a startup, an entrepreneurial spirit exists in everything we do. Great customer service requires great people. We pride ourselves in the service that we provide to customers everyday. Our 22 years of experience has shaped the insight and knowledge that we bring to each engagement. Our team is dedicated to providing the best possible customer experience for our customers.

People

Our people are the lifeblood of our business and the reason that we are able to provide the best customer service in the industry. We promote from within which fosters an environment where employees are encouraged to communicate and share their ideas to help our customers improve their experience. We harness innovation by taking ideas from our teams and implementing best practices to help our customers. It’s our people that truly make teleNetwork special.

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Interested? Click below to find everything you need get in touch with us!