VP of Operations
Andrew McEwen serves as Vice President of Operations for Technical Support Services at teleNetwork. He started with teleNetwork in May of 2003 and has since contributed to the overall growth and success of the company. His responsibilities include overseeing day-to-day technical support operations, leading our front-line management team, and ensuring the delivery of quality service and support across a number of strategic accounts.
Andrew’s primary focus is on optimizing efficiency and improving scalability across our operations. He has developed and implemented many of the management tools and tactics used company-wide to improve productivity and the customer experience. Andrew makes it a priority to pass his unique approach to problem-solving and devotion on to his management team; and as a result, Andrew’s team consists of strong, innovative, and highly motivated individuals ready to lead teleNetwork into the future.
Prior to teleNetwork, Andrew worked as a Network Administrator for M2K, an advertising company, developing the technical and organizational skills he uses today. Andrew started in an entry level position taking calls on the floor at teleNetwork while at school, and quickly became a member of teleNetwork’s Team Leader staff while working concurrently to finish his studies.
Andrew graduated from Texas State University in 2006 with a B.A. in business and became a member of teleNetwork’s executive team shortly thereafter.