Customers

CenturyTel, Inc. is a leading provider of consumer and business communications solutions in rural areas and small to mid-size cities in 26 states and is included in the S&P 500 Index. The company delivers advanced communications with a personal touch. CenturyTel is a full service rural local exchange carrier and is the 8th largest local exchange carrier in the United States based on access lines served.

CenturyTel is committed to providing advanced communications services with a personal touch to its customers. In order to help achieve this commitment, teleNetwork and CenturyTel have designed a customer care operation with personal touch in mind on every call. Our dedication to the customer is exemplified and measured consistently utilizing quality assurance best practices and customer satisfaction surveys. teleNetwork provides support for CenturyTel dial-up and DSL services in addition to supporting a number of value added services offered to CenturyTel customers. CenturyTel has recognized the consistency of teleNetwork's service level performance as well as teleNetwork's continued focus on building a strong customer experience on each customer interaction.