Desktop Support Help Desk Solutions

teleNetwork desktop support help desk solutions cater to the needs of many industries including computer manufacturers, consumer facing businesses, large enterprises, and organizations seeking improved support delivery for their end user community. Our team is capable of supporting both Windows and Mac based operating systems and related hardware and software on a 24/7 basis for basic to complex inquires related to your products or services.

Our desktop support help desk solutions provide consistent service level performance focused on driving resolution on every inquiry. teleNetwork technicians are trained to support various hardware and software requirements for desktop computing environments. From office productivity software to security related inquires, our team is capable of supporting your customers or employees.

teleNetwork desktop support help desk solutions can be customized to meet specific client requirements. We have provided support solutions focused on executive laptop support, IT help desk, hardware and software help desk and may other help desk applications. We have managed warrantee and RMA services in addition to product registration services for our clients.

Corporations focused on delivering excellent desktop support recognize the importance of providing round-the-clock 24/7 help desk support to their customers. teleNetwork has partnered with many companies to successfully deliver customer focused desktop support help desk solutions. Our team of professionally trained technicians is capable of meeting the unique demands of your customers or employees. teleNetwork desktop support help desk allow our clients to reduce support costs while delivering consistent service level performance 24/7.

teleNetwork desktop support help desk solutions enable our clients to provide 24/7 technical support for:

 Windows and Macintosh based operating systems

 Office productivity software (MS Office, Star Office, Visio and others)

 E-Mail support (MS Outlook, Outlook Express, Eudora, Thunderbird)

 Web browser support (Internet Explorer, Netscape, Firefox)

 Hardware support (printer, scanner, NIC, audio, video, etc.)

 Software support (installation, upgrade, removal, trouble-shooting)

 Security support (virus and spyware detection and removal)

 PC tune up (Windows update, disk clean-up/defrag, system restore)

For more information on teleNetwork desktop support help desk solutions, please contact our sales team via e-mail at sales@telenetwork.com or call +1.800.580.3355.