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Frontier Communications Corporation (NYSE: FTR) is one of the nation's largest rural local exchange carriers. Frontier offers local and long-distance telephone service, Internet access, wireless Internet access, digital phone, DISH satellite TV and more. Frontier operates in 24 states and provides service to approximately 3.0 million access lines and High-Speed Internet subscribers. They serve primarily rural and suburban areas; these communities offer a great quality of life and Frontier offers them connectivity, a local workforce and a commitment to their continued growth and prosperity.

As a key component of Frontier’s customer support strategy, teleNetwork is responsible for providing 24/7 support to Frontier’s Internet subscribers. Frontier has reduced support costs, improved customer satisfaction and lowered customer churn while providing an exceptional customer experience to its customers with teleNetwork’s help.

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