Internet Service Provider Help Desk Solutions

teleNetwork has worked with ISP customers since 1994. Beginning with dial-up and dedicated circuits and expanding to include support for DSL, cable, and wireless Internet connectivity, we have years of experience supporting some of the largest ISPs in the nation.

We have worked with ISP clients on acquisitions and migrations and understand the complexities in providing technical support for huge subscriber bases. Today we have seen many trends including the new face of broadband service providers focused on delivering bundled services for voice, data and video. If you have the customers, we have the knowledge and experience to provide a turnkey support solution for you.

teleNetwork help desk solutions for ISPs provide Internet help desk support, customer care, dispatch services, repair services, and sales assistance.

teleNetwork Internet Help Desk solutions enable our clients to provide 24/7 technical support for:

 Internet Connectivity (dial-up, DSL, cable, wireless)

 E-Mail

 Personal Web Space

 Dedicated Circuits (commercial customers)

 Webmail

 Account Maintenance

 Triple Play/Bundled Services

 VoIP

For more information on teleNetwork help desk solutions for ISPs, please contact our sales team via e-mail at sales@telenetwork.com or call +1.800.580.3355.