Press Room

teleNetwork Press Release

teleNetwork has achieved HSPD– 12 compliance within its Managed Services help desk operation

AUSTIN Oct. 10, 2006 – teleNetwork, a leading provider of outsourced technical support services and help desk solutions, today announced that it has achieved Homeland Security Presidential Directive – 12 compliance within it’s Managed Services help desk operation.

HSPD-12 enables teleNetwork to serve clients who require call center services that comply with the Federal Government’s policy for a common identification standard for Federal employees and contractors.

“By reaching HSPD-12 compliance before the October 27, 2006 deadline, we have demonstrated our commitment to our current clients who employ personnel and contractors who work on Federal Government engagements. We can extend our expertise in technical support and help desk operations to new customer’s that require governmental call center services with HSPD-12 compliance,” said Gabe Kenyon Vice President of Sales at teleNetwork.

HSPD-12 was signed in August 2004 to address the threat of unauthorized access to physical facilities and logical IT assets. The primary objectives are the development and deployment of a Federal Government-wide common and reliable identification verification system that will be interoperable among all US government agencies and serve as the basis for reciprocity between those agencies.

About teleNetwork, Inc.

Founded in 1993, teleNetwork is a leading provider of outsourced technical support services and help desk solutions for industry leaders in telecommunications and management consulting. teleNetwork has been recognized by Boardwatch magazine for delivering “Excellence in Customer Service,” with over 25,000,000 end users, teleNetwork services are leveraged by telephone companies, Internet service providers, wireless carriers, management consulting firms, managed services organizations, application service providers, and web hosting service providers by providing turnkey customer care solutions. For more information, please visit www.telenetwork.com.

Press Contact
Jessy Herrera
512.707.3111
jessy.herrera@telenetwork.com