Acquisition

Acquiring new customers is critical to the success of every company.

Sales

Customers are in a unique position today. They have more choices than ever and they listen very closely to your marketing campaigns and external recommendations. When they engage with your company to learn more about your products and services they expect your representatives to be experts who can answer all of their questions with honesty and courtesy. Are you confident that your sales organization has all of the tools and expertise to properly execute every component of the sales cycle?

Developing winning strategies that facilitate the closure of revenue opportunities is critical to your success. Every day we encounter companies who face an uphill battle building sales strategies that work. Our call center sales solutions have helped our customers build measurable and repeatable sales programs that create a sense of trust and loyalty. Whether you need a full end-to-end sales program, or you need to augment and add a component to a partially developed strategy, we can assist you by improving sales conversion, providing product and service expertise, and improving overall customer retention. Our sales programs include various capabilities that will help you meet your customer’s expectations.

Sign-Up Support

First time callers are faced with sign-up support issues on a daily basis. These individuals are looking for the quickest and most reliable customer service to ensure that their order is going to be placed correctly and that their expectations are met. Our sign-up support specialists excel at guiding your customers during a product or service order. Our specialists help via phone, email, chat and video platforms. To learn more about our sign-up support capabilities and how our clients have achieved higher conversion rates, view our white paper on improving appointment scheduling via video chat.