BroadbandBroadband service providers continue to innovate by introducing next generation products and services to meet consumer and business needs. Cloud services and gigabit connection speeds have created lots of competition and excitement. Even with the most successful product strategy, service providers are still looking for ways to differentiate themselves.
teleNetwork has helped provide valuable insight and experience to broadband providers by helping them shape their customer experience. Our customers continually rely on us to help drive improvements in Net Promoter Score (NPS), customer satisfaction and overall customer care strategy.