Wireless carriers and device manufacturers provide a platform by which anyone with a powerful idea can create a mobile application and share this idea with the masses. The way that we connect and communicate has changed. Text messaging is quickly becoming a primary means of contacting family, friends and colleagues.

With the sheer number of new devices introduced every month, and the innovative ways that manufacturers are competing, mobile customer service has to transformed from basic device help to an immersive experience capable of illustrating the unique value of each device to the consumer. teleNetwork’s Mobility team has helped manufacturers and carriers build experiences that are different from the rest.

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