The retail industry has been rapidly adapting to the various payment and eCommerce technology frameworks that are changing the way consumers buy. More retailers are integrating online shopping assistance via live chat (text and video) and touch screen point of sale kiosks at retail locations. Apple Pay and Google Wallet are transforming mobile payments while marketers are building personalized shopping experiences.

We set the bar in retail customer experience and repeat purchase behavior (customer loyalty) by guiding your customers through each step in today’s multi-channel retail shopping experience. Our retail service specialists have driven higher conversion rates for online shopping while helping customers at retail locations with critical pre and post sales questions.

Download PDF