Director of Operations
Stephen Henley serves as the Director of Operations. He started at teleNetwork in 2012 and his responsibilities have included management of operations, floor management, system maintenance, system programming, and database maintenance. Currently, Stephen’s responsibilities include overseeing day-to-day technical support operations, leading our front-line management team, and ensuring quality service and support on several strategic accounts.
His primary focus is optimizing our leadership, management, and systems in order to produce the best possible results for our client while simultaneously taking care of our employees. Stephen’s leadership has directly led to an increase in employee productivity and job satisfaction. He also leads our leadership development program for our newest front-line managers.
Stephen graduated from Texas A&M University in 2003 with a B.S. in Computer Science with a minor in Mathematics. Prior to joining teleNetwork, Stephen served almost 9 years in the U.S. Air Force including 3 years as a Communications Officer in Special Operations and 6 years as an Electronic Warfare Officer on B-52s; his time-in-service includes 4 overseas deployments.