Telecommunications Help Desk Solutions

teleNetwork was originally founded to serve independent telephone companies and wireless service providers in the early 1990s. We were built with the idea that our help desk solutions could be easily and cost effectively adopted by our customers to improve efficiency and build strong customer service standards.

We still strongly believe in the founding principals and values that made us so compatible with our telecommunications partners however, today we recognize that the demands of our telecom partners have changed significantly. With the proliferation of wireless services and expanded availability of VoIP and IP based phone services causing a decline in wire line service subscriptions, we know how important each customer is to your company.

Our team has expanded our capabilities over the years to better serve the needs of our telecom clients. From triple play packages including voice, data and video services, to value added services like managed desktop security or voice mail packages, we have the knowledge and experience to provide a turnkey support solution for you.

teleNetwork help desk solutions for telecommunications provide Internet help desk support, customer care, dispatch services, repair services, and sales assistance.

teleNetwork Internet Help Desk solutions enable our clients to provide 24/7 technical support for:

 Internet Connectivity (dial-up, DSL, cable, wireless)

 E-Mail

 Personal Web Space

 Dedicated Circuits (commercial customers)

 Webmail

 Account Maintenance

 Triple Play/Bundled Services

 VoIP

For more information on teleNetwork help desk solutions for telecommunications, please contact our sales team via e-mail at sales@telenetwork.com or call +1.800.580.3355.