Culture

We have a vibrant culture of diverse, youthful, and innovative call center professionals whose mission is to put a smile on the face of your customers. Because we have both in-house and work-at-home teams, we interact online using live chat, social media, video conferencing and collaboration tools and even offline in group lounges. This culture of online professionals are 100% focused on providing care and support for our customers products and services.

Philosophy

Our corporate philosophy is that life should be balanced with work and play. We strive to create a relaxed and fun environment, while maintaining a high level of professionalism. We also sponsor employee events such as BBQ’s, picnics, crawfish boils and multiple employee holiday parties. If you are scheduled to work during the holidays we treat our employees to lunches and dinners to bring a sense of holiday spirit to the workplace.

Community

Our employees participate in local charitable events in the communities we live in. We’re committed to developing relationships with organizations that help feed the poor, fight disease and help local youth. We’re excited to announce that we will be participating in the America’s Best Communities competition, a $10 million initiative to revitalize small towns and cities across the country.

We’ve recently partnered with Frontier Communications, Dish Network and the Weather Channel for this initiative. As part of the competition’s Adopt-A-Community Program, we will be partnering with Greencastle, IN to help them build a comprehensive plan to achieve economic growth. We’ll serve as their strategic mentor, forging partnerships with local leaders to provide guidance, advice and support to help stimulate revitalization.  Below we have listed some of the organizations and charitable events that we have participated in in our local communities.

  • American Heart Association
  • CASA of Travis County (Court Appointed Special Advocates)
  • Chron’s and Colitis Foundation
  • Central Texas Medical Center
  • Feeding America
  • Hays County Food Bank
  • Capital Area Food Bank of Texas
  • Wounded Warrior Project
  • SMHS Girls’ Soccer Booster Club
  • Susan G Komen
  • Feed the Children
  • Childrens Medical Foundation of Central Texas
  • Central Austin Youth League
  • Childrens Wish Foundation
  • Communities in Schools
  • Dansville Fire Department Scholarship
  • Music, medicine for the heart and soul
  • Special Olympics of Texas